1. Introduction
ParaDoc.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal document platform.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us:
- Name and email address when you create an account
- Payment information (processed securely by Stripe)
- Profile information and preferences
- Communications with our support team
2.2 Usage Information
We automatically collect certain information about your use of our Service:
- Document generation and usage statistics
- AI interaction logs and queries
- Feature usage and preferences
- Device and browser information
- IP address and location data
2.3 Document Content
When you use our AI features, we may process the content you provide to generate legal documents and provide advice. This content is processed securely and may be stored temporarily to improve our services.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our AI-powered legal services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our AI models and service quality
- Provide customer support and respond to inquiries
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services (Stripe for payments, Firebase for hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information
- Secure data centers and infrastructure
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Information: Retained while your account is active
- Usage Data: Retained for service improvement and analytics
- Payment Information: Retained as required by financial regulations
- Legal Documents: Retained according to your storage plan
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Account Deletion: Delete your account and associated data
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand usage patterns
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@paradoc.app
Support: support@paradoc.app
Website: https://paradoc.app
Address: ParaDoc.app Privacy Team